iPhone Crashed? These Steps and Tools Help to Repair Your iPhone’s System
Utility • May 17, 2020
One way to stay on top of personal and business issues, is by owning a smartphone. The Apple iPhone happens to be one of the most popular smartphones due to features such as its high definition cameras, elegant body, and interactive software.
While the iPhone is very reliable, there is a possibility of it crashing and this can be due to multiple reasons from old age to faulty hardware or software. When this happens, what do you do?
Before thinking of how to fix your iPhone, the first thing you should try doing is backing up your data so you don’t lose anything. Then you can try using system repair tools to get your beloved iPhone back.
TL;DR: The best iPhone system repair software – at a glance
In this post, we will share a few of these with you, but, first, let’s look at what you should do when your iPhone crashes.
8 steps to take before using third party repair tools
Like we mentioned above, an iPhone crashing can be as a result of different reasons. This crash becomes evident when your phone displays a blue/black/white screen, gets stuck in Device Firmware Update (DFU) mode, has constant loops or fails to work as normal.
Below, we have listed out steps you should immediately take when your iPhone starts displaying abnormal behavior.
Restart your iPhone
For many people, the easiest way to sort out a minor software issue on the iPhone is to restart it. When you do this, you make all the programs and background applications shut down so they can start afresh.
How do you restart your iPhone?
For iPhone 8s and Below: Hold down the power button and wait until the ‘slide to power off’ prompt displays.
For iPhone XS Max, XS, XR, or X: Hold down both the side button and the volume-down button simultaneously. This will create the same effect then you can swipe to power-off your iPhone. When the phone is off, hold down the power button or side button to put on the iPhone.
Close all apps
Another reason for an iPhone crash is a malfunctioning app. This implies that having the app on in the iPhone’s background will keep crashing the phone.
Double-press the home button on iPhone 8 or its predecessors to open the app switcher. On iPhone X or any newer version, swipe up straight from the bottom right to the mid-screen to close each app.
Delete unnecessary apps
If you are sure you don’t need an app, then there is no need to keep it on your phone. To free up storage space, hold down the app icon for some seconds. An X button appears, tap this button. When you do, you will see a pop-up, hit the delete option.
Backup your iPhone
Backing up your iPhone is a very important step to take once it begins to crash often. When you save a backup, your data is saved even after resetting or restoring your iPhone.
You can make use of iTunes or iCloud to backup your data. Do this by clicking on the phone icon located on the upper-left section of the app. Select backup now.
Update phone software
When you make use of an old iOS version, you put the phone at risk of crashing. Visit Settings to check for software updates, download and install if an update is available.
Reset all settings
Taking this step returns your apps and settings to factory mode. This means your phone is as good as new and you have to sort out your settings all over. To do this, open Settings, tap General then Reset. Before you complete this action, you must enter your passcode.
Put your Phone in DFU mode
You should only take this step as a last resort. This is because it erases every code on your device and reloads it one line after the other. Before you do this, make sure that you have backed up your data.
Take to the Apple Store
Before trying any of our fixes below, you need to establish whether your iPhone has a hardware or software problem. Taking the phone to the Apple store is one of the ways to establish this. If it has been identified that your phone has a software problem, then you can try any of the third-party iPhone system repair tools in the next section.
Criteria for selecting the third-party iPhone system repair tools
Before we selected the 6 third party iPhone system repair tools in this roundup, we made use of a selection criteria. This was necessary since there were several products on the market. We also considered the fact that different users might have peculiar needs that will determine what repair tool suits them.
Below are a few factors we considered closely.
Ease of use
This was a major determinant for our software repair tools roundup. No one wants a repair tool that is complicated or too difficult to use. By easy to use, we mean the tool should have an easily understandable interface. This way, you can fix your iPhone easily and quickly. The idea is that you should get a repair tool that is perfect for a novice.
There are tons of programs that end up being ineffective in solving users’ problems. Our goal when testing the tools was to identify the ones that actually solved what they claimed to be able to. No one wants to waste funds and time on an ineffective tool. We made use of the trial versions of some of the apps to test the tool’s effectiveness and if it was worth making a purchase.
Free repair tools can only do so much. But, then again are paid tools worth the cost being charged? Do the additional features in the paid tool actually fix system faults in an iPhone. We made use of cost/benefit as a comparative basis.
There is always the question of how safe an app is. When you install an app on your device, it shouldn’t cause more harm than good. Third party apps are known to cause device lags and crashes. There is also the issue of information breaches and data safety. This is why we carefully selected the apps on this list after reviewing the data access requirements.
The questions we tried to answer under speed include:
i.) The number of steps we had to go through to complete the repair.
ii.) The length of time we had to wait to confirm the effectiveness of repair.
You sure don’t want to spend all day trying to fix your device when you can do it in minutes. We wanted a repair tool that combined effectiveness with speed.
Not every tool has extra functions so if you need more functions, you have to add this to your search. Certain functions work simultaneously with the repair process. Examples of these include putting your iPhone in recovery mode, exiting this mode, and downgrading or upgrading the device software.
Next, let’s find out some of the best solutions for your crashed iPhone. Of course, you only need these tools if the steps described above to salvage your crashed iPhone don’t work.
The user interface on Tenorshare ReiBoot is one of the easiest to navigate. There are no distracting features as you simply connect your device and select the preferred repair option.
Once we connected our device to the PC, the Reiboot tool instantly detected it and brought out repair options. This makes the fixing process more straightforward than what we experienced with Dr.Fone which required additional downloads even after installing the software.
We selected the ‘Enter Recovery Mode’ option, and it was only a matter of two seconds for our iPhone 8 to show the recovery mode screen.
Next up, we tried the third option of ‘Repairing Operating Software (Fix all iOS problems)’. This time around, we were directed to a new screen showing a list of repair options from ‘iOS Mode Stuck’ to ‘Device Bugs’. But, since our iPhone 8 did not have any ‘known’ faults, we selected the ‘iOS Stuck Mode’ option, since we had earlier entered recovery mode.
We got directed to a new page to ‘Download Firmware’. The download took up to 15 minutes to get iOS 13.4.1, and we selected ‘Fix Now’ when it was completed. The Repair started and took 5 minutes for our phone to exit recovery mode.
During our review, we noticed that the Reiboot tool did not take up too much space or require intrusive application access. There were no unnecessary notices or other bundled apps included in its download. Because of its lightweight nature, Tenorshare ReiBoot was able to run in the PC background without slowing down other open applications.
The free version only offers a means to enter and exit recovery mode. To get the best of the app, and features such as downgrading system software, fixing iPhone black screen and loop, the Pro version costs $39.95 for a year. Compared to Dr.Fone, the Pro cost of Reiboot is more affordable.
Easy entry and exit from recovery mode.
Quick device reboots after fixes.
Free and paid versions are available.
Only offers system repair options
Conclusion: Tenorshare Reiboot sells itself as an iPhone System Repair Tool and it just does that. The simplicity in design, ease of use and realistic price makes it our top pick.
Upgrade Pick: Dr.Fone – System Repair
Dr.Fone was initially designed as a file recovery software, but the developers subsequently improved its capabilities to include system repairs. With this app, you can restore or recover lost data from phones, storage devices, and even computers.
So, unlike Reiboot whose features are restricted to fixing phone issues, Dr. Fone extends to other device types. Due to its compatibility with a wide range of devices, Dr.Fone boasts of the highest recovery rate on the market.
With this app, you have software repair options such as fixing the white screen of death, apple boot loop, and black screen among others. However, to gain access to these fixes, you need to download the ‘System Repair’ kit. We didn’t like this additional download request since we assumed downloading the tool first from the developer’s website was all we needed to gain access to some of the free features.
After downloading the ‘System Repair’ kit, We selected the ‘iOS Repair’. There were two options available: ‘Standard Mode’ which fixes stuck modes and black screens while retaining data and ‘Advanced Mode’ which fixes more iOS problems but erases data.
First, we placed our iPhone 8 in recovery mode then we opted for ‘Standard Mode’ , and like the Reiboot Tenorshare, we were asked to download the firmware. But, since we had it already, we selected the location on our PC. After downloading, we selected ‘Fix Now’ to recover our phone from recovery mode and it took close to 7 minutes.
Apart from system recovery, you also have the option of transferring data between devices such as from iPhone to Android, Android to Mac etc. As the iPhone is known for its restrictive nature when it comes to sending data over bluetooth and wifi, copying data from one device to another was a lot easier than expected.
There were no restrictions on the file types that we could move as we were able to move documents, photos and music. It is even possible to delete unwanted data and merge duplicates where necessary. It also allows you to restore data from social media apps like Whatsapp, Viber, and WeChat. This feature is not offered by Tenorshare.
Availability and pricing
The Dr.Fone System Repair Tool is available on both Windows and Mac. When compared to Tenorshare Reiboot, the pricing of Dr.Fone is on the expensive side. This is because each feature is sold as a standalone app unless you opt to purchase the ‘Toolkit’. So, unless you intend to use the repair tool long term, the price might not be worth it.
Here’s a list of the prices.
Repair iOS issues – $59.95
Recover lost data – $59.95
Backup and Restore – $19.99
iTunes Repair – $19.95
Unlock your phone – $59.95
Switch data between devices – $29.95
Erase your device securely – $19.95
The Toolkit contains all these functionalities and you can purchase it for:
iOS Toolkit – $99.95
Android Toolkit – $139.95
There are licenses covering more than one device. Here is how much they cost:
Personal license covering 1 computer and between 1 and 5 devices – $59.95 per year/$69.95 for a lifetime.
Family license covering 1 computer and between 6 and 10 devices – $63.92 per year/$79.92 for a lifetime.
Business license covering unlimited devices and a computer – $399 per year
Highest recovery rate amongst third party system repair tools.
User-friendly interface like Tenorshare Reiboot.
Helps to recover old data while avoiding overwrite of existing data.
Gives unhindered access to phone files.
Installation and uninstallation of apps is easy in one-click.
Advanced encryption to protect your privacy.
No guarantee for data recovery using Advanced Mode
Need to download extra features
Conclusion: The Dr.Fone repair tool sells itself as a ‘fix-all’ app from repairing system issues to data recovery. However, the pricing affects its ranking in our roundup as other repair tools offer some if not all of Dr.Fone’s capabilities at lower prices.
iMyFone Fixppo is a recovery software designed to solve iOS-related issues such as DFU mode, boot loop, system downgrades etc. The idea is to ensure that you don’t lose data while trying to fix your crashed iPhone.
After downloading the software from the developer website, installation time took more than 3 minutes which is the longest out of all the other tools. Just like Dr. Fone, the iMyFone Fixppo has Advanced Mode and Standard Mode. But, unlike Dr.Fone there is an additional mode called ‘Enter/Exit Recovery Mode’.
The Standard Mode deals with simple problems such as stuck screens while the Advanced Mode deals with complex problems that can lead to device resets. When in Standard Mode, the app leaves your data intact, but we cannot say the same of Advanced Mode.
We tested the ‘Enter/Exit Recovery Mode’ option, by first connecting our iPhone 8, to the PC, then selected ‘Enter Recovery Mode’. This took less than a minute. Next, we tried the Standard Mode fix, and just like the other tools, we were asked to download firmware before the repair process started.
Once the tool had deemed the iPhone repaired, there was a system message showing that the repair was successful. All this took 5 minutes.
During our testing of iMyFone Fixppo, we encountered no adware, viruses, or malware. So, in terms of data security, we can say just like Tenorshare Reiboot and Dr.Fone, this app does not breach user privacy.
Availability and pricing
iMyFone Fixppo is available for download on Mac and Windows. The free version of the iMyFone Fixppo app allows you to enter and exit recovery mode. To fix system issues on your device, you need to purchase any of the licenses. There are three plans and they include:
Basic Plan – $39.95 (1 iOS device and 1 year for 1 PC )
Family Plan – $49.95 (Lifetime for 2-5 iOS devices and 1 PC)
Multi-User Plan – $69.95 (Lifetime for 6-10 iOS devices and 1 PC)
The pricing of the iMyFone Fixppo is lesser than Dr.Fone’s but higher than Reiboot.
Fixes iPhone System Repair Issues
Easy entry and exit from recovery mode
Supports every model of iPhone, iPod touch, and iPad
Supports all versions of iOS
Limited trial version
Lengthy time for software recovery
Using the Advanced mode exposes you to data loss
Conclusion: The likelihood of data loss and lengthy recovery time affect iMyFone’s ranking in our roundup.
Several other apps are recognized as potent tools for fixing a crashed iPhone. Here are some that are worth mentioning.
The iMobie PhoneRescue tool is a data recovery tool for iOS and Android devices. It comes with both a free and premium version. The type of repair needed and how often you intend to use the repair tool should determine the version you opt for.
The iMobie PhoneRescue tool is quite similar to Dr.Fone in the sense that they are both referred to as all-in-one solutions for data recovery and iPhone system repair.
Just like Dr.Fone, the PhoneRescue tool offered us the option of recovering accidentally deleted data like messages from WhatsApp and Instagram, iCloud file backups, contacts, notes, and even call history. But, if you are using the free version, these files cannot be saved or exported.
To test the effectiveness of the iMobie PhoneRescue recovery mode, we connected a fully functioning iPhone 8 to the repair tool and selected ‘Repair iOS System’. However, we got a message saying ‘Congrats! Your device works well. There is no need to repair it!’
The result from the test was different from what we experienced with other repair tools as we didn’t have to go through the whole repair process regardless of the fact that our phone was functional.
When using the iMobie PhoneRescue app we noticed no malware or virus. You can also rest assured that you won’t have to worry about bundled third-party programs.
Availability and Pricing
The iMobie PhoneRescue repair tool is available on both Mac and Windows. The cost for a single license is $59.99 while a family license costs $79.99. The pricing is similar to that of Dr.Fone, but unlike Dr.Fone, you are not paying for each repair option separately.
Two recovery options: data recovery and system recovery
This app currently works on macOS alone. You can use it to fix a variety of your iPhone issues including crashes.
When installing the tool, there were no intrusive requests from the developer to gain further access to information on our system or request to bypass firewalls.
After installation, the first thing you notice about the MiniCreo Fix My iPhone repair tool is the pleasing user interface. The colors are nice and there are no irrelevant features added.
Another thing that differentiates the MiniCreo Fix My iPhone from other repair tools is the diagnostic report users get. When you load the app, simply click ‘Fix My iPhone’ and a review of your phone is done to determine the problem. You also get proposed solutions.
The solutions include fixing Stuck Mode, Boot Loops and Entering/Exiting Recovery Mode amongst others. It ensures that you enjoy quick solutions to your iOS problems. As usual, we tried the ‘Enter Recovery Mode’ option, and it was only a matter of ten seconds for our iPhone 8 to show the recovery mode screen.
Next, we tried fixing ‘Apple Stuck Mode’ and we were directed to a new screen showing ‘Download Firmware’. But, since it was on the system, we selected the file location and moved on to ‘Fix Now’. All this took 6 minutes.
Availability and pricing
The MiniCreo Fix My iPhone is only available on Mac. The requirement for running this software to ensure optimal performance is OS X 10.8 or higher. You can buy the license for this app at $19.99 for 1 Mac.
Users get a diagnostic report
Limited to Mac only
Puls (iPhone Repair Service)
Having mentioned repair tools, we thought to include a third party repair service just in case none of the above mentioned options work.
To use Puls, all you need to do is fix an appointment on the website. Puls will send a trained technician to meet with you at the chosen location on the fixed date. The technician sorts out your iPhone issues right there.
For those who prefer face to face interactions with a technician that diagnoses a software problem, this would be more preferable as there is no trial and error involved.
You make payment when you are sure the repair has been done successfully. Mind you, the guarantee from Puls is for life.
Availability and pricing
Puls only offers services to certain cities within the United States. iPhone repair costs start from $59.
Time saving and stress reducing
Make payments only after successful repair
Only offer fixes from iPhone 6 upwards
Enjoy your repaired iPhone
Life can get boring when your iPhone crashes. It means no more work, entertainment, or connection to your friends and loved ones. The repair tools we have discussed above can help you fix your phone easily and quickly.
All the apps above have a user-friendly interface, thereby making it easy for anyone to navigate them. If you’re still unable to get the hang of some of the tools mentioned, you can make use of the final option, Puls.